There is a possibility to handle pension insurance cases electronically at the capital and county government offices competent according to the place of residence, at the Pension Payment Directorate of the Hungarian State Treasury and at the Hungarian State Treasury Centre.
Please note that from 16 January 2025 the possibility of identification via the Client gate, the electronic personal identity card, the identification by telephone and the facial identification have been ceased, therefore after this date the login into electronic administration interface is only possible via Client Gate+ or Digital Citizenship mobile app (so called “DÁP”).
From 16 January 2025, the possibility of electronic identification have been ceased without the Client Gate+ or Digital Citizenship (DÁP) mobile application. In the absence of electronic identification, the electronic storage and the items stored there are not accessible, and not possible to handle matters related to electronic identification - e.g. those found on the www.magyarorszag.hu website.
Cases that can be handled electronically
With electronic identification, it is possible to apply for all pension insurance benefits electronically, initiate the reconciliation of data in the pension insurance register, issue an extract from the register data, make a notification regarding the payment of pensions, notify changes in data, etc.
The "Pension" main menu of the www.magyarorszag.hu website contains the cases in which electronic administration is provided.
We would like to emphasize that also in pension matters only those persons who identify themselves electronically using the Client Gate+ or the Digital Citizenship (DÁP) mobile app can handle their cases in electronic way.
In addition to submitting claims, it is possible to enclose attachments, submit other documents and statements. Documents submitted electronically after electronic identification are considered authentic copies.
In the case of Client Gate+ registration, the user has the option to exclude the possibility of electronic administration with regard to public administration. In this case, matters can be handled in person or by post.
Activating a Digital Citizenship (DÁP) user profile means choosing a form of electronic communication with the authorities.
Representation during electronic administration
During electronic administration, it is also possible for a representative (e.g. an authorized representative) to act in the case instead of the client. The representative's authorization to administration must be provided in the Client Settings Register . If the provision regarding the representative is changed in an ongoing case, this must also be reported directly to the acting office. It is also possible to designate a representative using the Client Gate+ and Digital Citizenship (DÁP) mobile application.